Insights

Perspectives on the Future of Financial Institutions

Research, analysis, and strategic insights from our team of financial services veterans.

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Industry Analysis

How banks and Credit Unions Can Win the $124 Trillion Wealth Transfer

With $124 trillion transferring to the next generation by 2048, financial institutions must combine human advisors with technology to compete. Only 6% of Millennials use banks—but personalized wealth management and consultative relationships offer the path forward.

July 202510 min read

Recent Insights

Strategy

Capturing the Great Wealth Transfer

With $84 trillion passing to younger generations, banks and credit unions face both existential risk and unprecedented opportunity.

October 20246 min read
Technology

The Compound Intelligence Effect

How systematic customer intelligence creates competitive moats that grow stronger with every interaction.

October 20245 min read
Operations

Breaking Down Operational Silos

Why fragmented business lines prevent growth and how to create natural synergies between retail banking and wealth management.

September 20247 min read
Client Experience

From Transactional to Consultative

The framework for transforming reactive engagements into proactive advisory relationships.

September 20246 min read
Digital Transformation

Meeting Millennials Where They Are

Why hybrid engagement models combining digital convenience with human expertise are critical for the next generation.

August 20245 min read

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